Privacy and cookies
Crabnet uses necessary browser storage to provide the service. Optional product analytics only start after you consent and help us understand visits, feature adoption, funnels, errors, and where users abandon a workflow.
Necessary storage
Crabnet may store essential session and interface preferences required for authentication, security, and the features you request. This storage is not used for advertising.
What we collect
Page views, device and browser metadata, coarse location, clicks, and named product events such as creating a workspace or adding a source. Logged-in activity may be linked to an internal Crabnet identifier.
Product assistant conversations
When you send a message to the public Crabnet assistant, we store the message, its answer, timestamps, language, page, referral and campaign context, and an anonymous browser identifier. This lets us provide support, understand product questions, and prevent abuse. We do not store your raw IP address in the conversation record.
Conversation records expire after 180 days. Please do not include passwords, API keys, confidential source material, or other sensitive information.
What we do not collect
Analytics events must not contain passwords, access tokens, API keys, source contents, search queries, prompts, or email addresses. All form inputs and private console text are masked in session recordings.
Provider and retention
Optional product analytics are processed by PostHog in its European cloud region. Crabnet also uses Vercel's cookie-free, anonymized web analytics for basic traffic measurement. Retention follows the active provider plans.
Your choice
You can reject optional analytics without losing product functionality. To change a previous choice, select Cookie settings in the site footer.
To request access to or deletion of a conversation, contact daniel@daniel-aquino.com.